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We've had the chance to partner with clients across a wide range of industries, and that variety is part of what makes our work exciting. Each industry brings its own challenges, whether it's handling complex product data, meeting compliance standards, or creating smooth customer experiences. Our job is to adapt the technology to fit the business — not the other way around.

Some of the industries we've worked in include:

• Healthcare + medical: from Fortune 500 pharma companies to healthcare advisory groups, specialized practices, oncology providers, and even animal hospitals.
• E-Commerce and consumer packaging: we've partnered with leading e-commerce and CPG brands including Neuro Gum, Chefs Plate, Goli, Sheertex, and other fast-growing companies.
• Cosmetics + Beauty: We've worked with brands like Solawave, PrettyParty, Soakness and Opal Cosmetics among others in the space.
• Tech, VC & Professional Associations: Our partners include firms like COMMB, Sequoia Partners, Pound Ventures and Cambridge Pacific Ventures, where digital presence supports growth, funding, and client trust.
• Industrial + Manufacturing: companies like HydraForce, Allvision and Niagara Fasteners, where product data, catalogs, and technical resources need to be rock-solid.

At the same time, we don't box ourselves into one niche. The common thread across all our projects is building digital platforms that are scalable, intuitive, and tailored to the people who use them. So if you don't see your industry on this list, don't worry — we thrive on learning new landscapes and applying our expertise to fresh challenges.

Every project starts with understanding your business. We dive into your goals, audience, and challenges to make sure we're solving the right problems. From there, we map out a strategy, design an experience that puts users first, and build a platform that scales with you. We see it as a partnership, not a hand-off; so we keep you in the loop from discovery through launch.

There's no one-size-fits-all timeline, but here's a general guide:

• Basic websites / smaller Shopify builds: ~6–8 weeks
• Mid-sized projects with integrations or custom features: ~10–14 weeks
• Large-scale or enterprise builds: 16+ weeks

However, if you provide us the details of your project, we can get back to you with an accurate timeline and milestones.

We don't just hand over the keys to your site and disappear. After launch, we're here when you need us: whether that's updating content, talking through layout changes, or helping with tweaks. And if you know you'll need regular updates, we can arrange a dedicated block of support hours to keep everything running smoothly.

Think of us as your tech and digital team behind the scenes, ready to jump in whenever you need web or design support.

Clear communication is a big part of how we work. At the start of a project, we set expectations on how we'll share updates, depending on the project we'll schedule weekly check-ins, milestone reviews, or shared project boards.

We also believe in being proactive. If we see potential challenges or opportunities, we'll flag them early so we can make informed decisions together. The goal isn't just delivering a great site, but making sure the process feels smooth and collaborative from start to finish.

Most agencies focus on deliverables; we focus on partnership. With Lifted, you're not just getting a site, you're getting a team that listens, adapts, and cares about your growth.

The difference? We treat your project as if it's our own business. That means cleaner builds, faster timelines, and ongoing support instead of a hand-off. Our clients often say it feels like we're an extension of their team. That's exactly how we like it.

We don't use off-the-shelf templates. Every project we take on is custom-designed and developed to fit your brand, goals, and customer experience. What we do leverage are proven frameworks: like React, Node, Svelte, Gatsby, Nextjs, WordPress, or Contentful: to give your site a solid foundation that's fast, well suported, and scalable.

From there, everything is built around you: custom themes, unique design system, features, and integrations tailored to your needs.

We keep things transparent. Every project starts with a clear scope, so you know exactly what's included and what it will cost. No hidden fees, no surprises. We're flexible too: some clients prefer fixed-price projects, while others choose ongoing retainers for continuous work. Either way, we make sure pricing is clear, fair, and directly tied to the results you want to achieve.

Our goal is simple: you'll always know where your money is going, and you'll see the value in what we deliver.

We can absolutely work with your existing website. Sometimes a full rebuild isn't necessary. A few smart improvements, performance upgrades, or design refreshes can make a huge difference. We'll assess what you have, what's working, and what needs attention before recommending the best path forward.

Websites aren't just “done”, they should keep improving. If you need changes or new features later on, we'll scope them out, prioritize based on impact, and roll them into your site without disrupting what's already working.

For clients who know they'll need continuous updates, we often set up a retainer so improvements are built right into the plan. That way, your site keeps moving forward without the stress of starting from scratch every time.

We start by getting clear on your brand: who you are, who you’re for, and how you want to show up next. That might mean building from an existing brand system or tightening things up as we go.

From there, we design layouts, typography, color, and visuals that feel like a natural extension of that story. The goal isn’t just a pretty site, it’s a website that looks like you and supports how people understand and trust your brand.

We’ll align on goals, audience, and a few reference points first. Such as, what you like, what you don’t, and how you want to be positioned next to competitors.

Then we move into concepts in Figma, usually starting with key pages or components. You’ll react, we’ll refine, and we keep iterating until the direction feels right for you and your customers.

Revisions are baked into the process. Most projects assume a few structured rounds of feedback rather than a hard “you get two changes and that’s it.”

We’ll outline how many rounds are included in your scope so it’s clear, but we’re not nickel-and-diming over small tweaks.

We lead with usability: clear hierarchy, intuitive navigation, accessible type, and layouts that work on real devices, not just big monitors.

Creativity sits on top of that foundation. From micro-interactions, visuals, and details that make the experience feel premium without getting in the way. If something looks cool but hurts clarity or conversion, it doesn’t make the cut.

Yes. For logo and full branding work, we deliver a style guide That covers colors, typography, spacing, imagery, and examples of how things come together.

For larger projects, we can also build a more robust design system or component library, especially if you’re planning to grow the site or product over time and want consistency locked in from the start.

Absolutely. Not every project needs a full rebuild. Sometimes updated layouts, typography, color, and key templates are enough to make the site feel current and more usable.

We’ll review what you have, decide what’s working, and focus on the high-impact areas.

We keep feedback structured: shared Figma files, clear review rounds, and focused questions so you’re not commenting on everything all at once.

Your input shapes the direction, and our job is to translate that into design decisions that still work for UX, performance, and development. If something you’re asking for might create issues later, we’ll talk it through with you.

We design in Figma and use it as the main hub for comments, versions, and handoff. It lets your team see changes in real time and leave feedback in context.

For approvals, we can do async reviews via Jira, shared links, or quick walk-through calls. Whatever fits best with how your team likes to work.

Yes. We create new logos from scratch and also do thoughtful refreshes when your current mark just needs an update, not a full reinvention.

In both cases, we consider where the logo will live' web, social, decks, product, and print. So it works in the real world, not just in a single hero mockup.

We do. Many projects start with branding and positioning, visual identity, core messaging and then move into web once that foundation is in place. That can include naming, logo design, brand guidelines, pitch or sales decks, and key marketing collateral.

Yes. We can design custom graphics, icons, or simple illustrations that match your brand and support the stories you’re telling on the site. If you already have an asset library, we’ll build on it rather than starting from scratch, so everything feels cohesive across your website, decks, and marketing.

We don’t just drop your logo onto a random theme. Strategy, UX, and UI are all custom to your brand, content, and the kind of conversions you care about.

Under the hood, we lean on solid frameworks and best practices so things stay fast and maintainable, but the layouts, components, and flows are designed specifically for you. You end up with a site that feels one-of-a-kind without a fragile, over-engineered build.

Yes, integrations are a big part of what we do. Your site shouldn’t just look good, it should connect cleanly to the tools that run your business.

We regularly hook into CRMs (like Salesforce, Klaviyo or Hubspot), ERPs and inventory systems, marketing platforms, payment providers, and shipping or 3PL tools. We’ll map what needs to move where and implement it in a way that’s stable and easy to maintain.

We don’t just “skin” pre-built Shopify themes; we design and build them properly. Most of our Shopify work uses custom themes built on Shopify’s latest best practices, with sections and templates tailored to your brand and UX.

When you need functionality that doesn’t exist out of the box, we can extend your theme or, where it makes sense, build or integrate apps to support things like subscriptions, bundles, or custom logic.

Yes, we handle end-to-end migrations. That typically means moving products, collections, customers, order history, and key content from platforms like WooCommerce, Magento, Wix, or Squarespace into Shopify or a new CMS.

We also plan redirects, URL structures, and technical SEO details so you don’t lose organic traffic in the process. The goal is a cleaner, more modern setup without sacrificing the equity you’ve already built.

Definitely. We can help design and implement custom purchase flows, from streamlined checkouts to subscription models and bundles.

On Shopify, that might mean using Shopify Plus checkout extensions, subscription apps, or custom theme work depending on your plan. We’ll recommend the approach that fits your stack and makes life easier for both your ops team and your customers.

That’s expected, your website, app or store should grow with your business. We can add new features, sections, integrations, or content types as you evolve.

Some clients prefer to scope new work as mini projects, others roll it into an ongoing retainer.

Yes. After launch, we’re happy to stay on for ongoing development support, including fixes, small improvements, and the occasional bigger enhancement.

That can be a light monthly retainer with a set number of hours, or an as-needed arrangement. We’ll shape it around how often you expect to ship changes and what kind of support your team actually needs.

Clear structure, reusable components, and no odd one-off hacks that make changes painful later.

On the stack side, we favour modern, well-supported tools like React, Node, Next.js, Svelte Gatsby, and Shopify’s latest standards. That way you’re not tied to something obscure, and any future work—by us or your internal team—starts from a clean, familiar foundation.

We’ll set up tools like GA4 and Google Tag Manager, plus core events and conversions, so you can clearly see what’s happening and what’s working.

Depending on your channels, that can include e-commerce tracking, pixels for platforms like Meta and TikTok.

Performance is baked into our process. We pay attention to clean markup, image optimization, sensible use of scripts, and how pages load on real devices.

We’ll review your site against Core Web Vitals, test key journeys, and fix obvious bottlenecks before launch.

Yes, we work with multi-language and multi-currency setups across both marketing sites and e-commerce.

That can mean language-aware content models in your CMS, Shopify Markets for currencies and regions, and SEO-friendly URL structures. We’ll help you pick an approach that fits how you actually sell and support customers in different markets.

Before launch, we run through a structured QA process on a staging environment, checking layouts, forms, key flows, and edge cases across core browsers and devices.

We also test tracking, redirects, error states, and any crucial integrations (like payments or lead capture) so you’re not discovering issues in front of real users. Once everything looks solid, we plan a launch window and final checks together.

Yes, SEO is built into every site we launch. We make sure you start with a solid foundation so search engines can actually understand and crawl your content.

• Clean code and structure that is easy to index
• Titles, meta descriptions, and headings set up properly
• Mobile-friendly layouts as a default, not an add-on
• Performance work so pages load quickly
• Sitemaps and basic indexing configured correctly

You are not just getting a good-looking site. You are getting a site that is better positioned to compete in search from day one.

Yes. If your site is already live, we can run an SEO audit to see what is helping you and what is holding you back.

• On-page SEO such as titles, meta descriptions, headings, and internal links
• Technical SEO such as speed, indexing, and crawl issues
• Content opportunities such as gaps, structure, and clarity
• Overall site health from an organic search point of view

From there we put together a clear, prioritized plan and either implement it for you or work alongside your team.

Ongoing SEO is about consistent, steady improvement rather than one big switch that fixes everything.

Month to month, that usually means monitoring key pages and keywords, fixing technical issues as they show up, optimizing existing content, and supporting new content so it is set up to rank. When it makes sense, we can also help with link building through quality placements. We shape the exact plan around your goals and how much your team wants to handle in-house.

Yes, technical SEO is a core part of our work. We make sure search engines can actually reach, read, and interpret your site properly.

• Speed and performance such as images, scripts, and caching
• Indexing and crawlability such as sitemaps, robots.txt, and errors
• Structured data so Google can show richer results where it makes sense

Getting this right gives everything else you do for SEO a much better chance of working.

SEO is not instant. In most cases it takes three to six months to see meaningful, stable movement from consistent work.

Some fixes, like speed or serious technical issues, can have earlier impact. The exact timeline depends on your starting point, your competition, and how much we are able to ship together each month.

CRO stands for Conversion Rate Optimization. It is the work that improves how many visitors turn into leads, customers, or whatever action matters most to you.

It is important because most sites do not have a traffic problem, they have a conversion problem. CRO helps you get more value from the visits you are already paying for through ads, SEO, or partnerships.

We start with research rather than guessing. That usually includes a mix of analytics and behaviour tools.

• Analytics data to find leaks in key funnels
• Heatmaps and recordings to see how people actually use the site
• Form and checkout analysis to see where people drop off
• Conversations with your team about common questions and friction

From there we can propose specific tests or changes rather than random tweaks.

Yes. For most sites we start with A/B tests, where we compare the current experience to a new variant and measure which one performs better.

On higher traffic sites we can also consider multivariate tests where more than one element changes at a time. We will recommend the approach that fits your traffic levels and risk tolerance.

Every site is different, but there are patterns that tend to matter more than others.

• Clearer and more focused calls to action
• Simpler forms and checkout flows
• Better mobile experience, especially on key pages
• Stronger trust signals such as reviews, logos, and proof
• Improved content hierarchy so people find answers faster

The point is not to change everything at once. It is to make smart, testable improvements and keep what works.

The main metric is conversion rate for the action we are focused on, such as leads, signups, or purchases.

We also look at supporting signals like bounce rate, time on key pages, cart abandonment, and average order value.

Support plans are there so you are not scrambling every time you need a change or something breaks.

They usually cover a mix of content updates, small design and development tweaks, plugin or dependency updates, and general site health checks. We set the exact scope and hours with you so it fits how much activity you expect each month.

Yes. Many clients keep us on to help with new pages, campaigns, or features as the business grows.

That can be as simple as helping with blog and landing page updates, or as involved as scoping and building new sections and flows. We can either work from a backlog you maintain or help you build one.

Security and updates are part of ongoing care, not a one-time task.

• Applying security patches and critical updates
• Updating CMS, plugins, and frameworks on a regular schedule
• Running and verifying backups so you have recovery points
• Monitoring basic uptime and errors so issues are caught early