Privacy Policy

Last updated: November 1, 2025

Lifted Solutions (“Lifted Solutions”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, interact with our content and ads, or work with us.

By using our website or services, you agree to the collection and use of information in accordance with this Policy.


1. Who we are

Lifted Solutions is a digital agency providing web design, development, and related services.

We primarily operate in Canada but work with clients and partners globally.

2. What this Privacy Policy covers

This Policy applies to personal information we collect when you:

  • Visit our website (including landing pages, case studies, and blog)
  • Fill out a contact form or request a quote
  • Sign up for a newsletter or download content
  • Interact with us via email, social media, or other channels
  • Click on or interact with our ads on platforms like Google, Meta (Facebook/Instagram), Linkedin or Clutch

It does not apply to information we process solely on behalf of our clients inside their own systems or tools. In those cases, our clients’ own privacy policies apply.

3. Personal information we collect

a) Information you provide directly

We may collect personal information that you choose to share with us, such as:

  • Name and contact details (name, email address, phone number)
  • Company name, role, and website
  • Project details, budgets, goals, and messages you send us
  • Newsletter sign-up information and preferences
  • Any other information you voluntarily provide in forms or emails

b) Information collected automatically

When you visit our website, we may automatically collect:

  • IP address and approximate location
  • Device and browser information
  • Pages viewed, time on site, and click paths
  • Referring URLs (how you arrived on our site)
  • Interactions with forms, buttons, and other on-site elements

We typically collect this information using cookies, pixels, and similar technologies, through tools like:

  • Website analytics (e.g., Google Analytics)
  • Advertising and remarketing tools (e.g., Google Ads, Meta Pixel)

c) Information from third parties

We may receive limited information about you from:

  • Advertising and analytics partners (e.g., Google, Meta)
  • Business directories or review platforms (e.g., Clutch)
  • Referral partners, collaborators, or publicly available sources (e.g., LinkedIn)

4. How we use personal information

We use personal information for purposes including:

  • Providing services: Responding to inquiries, sending proposals, delivering projects, and managing client relationships.
  • Communication: Sending emails related to your inquiry, project, or our ongoing business relationship.
  • Marketing: Showing you relevant ads, retargeting visitors, promoting our services, and measuring campaign performance.
  • Analytics & improvement: Understanding how visitors use our website so we can improve content, UX, and performance.
  • Legal & security: Complying with legal obligations, preventing fraud or abuse, and protecting our rights, property, and users.

We only collect and use personal information for purposes that a reasonable person would consider appropriate in the circumstances and, where required by law, with your consent.

5. Cookies and similar technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Measure website traffic and performance
  • Run and measure advertising and remarketing campaigns

You can usually control cookies through your browser settings (for example, blocking certain cookies or clearing them). If you disable cookies, some parts of our website may not function properly.

Some third-party tools we use (e.g., Google, Meta) may also place cookies or similar technologies in your browser. Their use of your data is governed by their own privacy policies.

6. Legal bases and consent

Depending on where you live, we rely on one or more of the following legal bases to process your personal information:

  • Your consent (for example, when you submit a form, sign up for emails, or accept cookies)
  • Our legitimate business interests (for example, to improve our website, run our business, and market our services in a reasonable way)
  • Legal obligations (for example, record-keeping, tax, and compliance requirements)

You can withdraw consent where it is relied on, such as unsubscribing from marketing emails or adjusting your cookie settings.

7. How we share personal information

We do not sell your personal information. We may share it in the following limited situations:

a) Service providers

With trusted third-party providers who help us run our business and website, such as:

  • Website hosting and maintenance
  • Email and CRM tools
  • Analytics and reporting tools
  • Advertising platforms (e.g., Google, Meta)
  • Payment processors (if applicable)

These providers are only given the information they need to perform their services and are expected to protect it.

b) Business transfers

If we are involved in a merger, acquisition, sale of assets, or similar transaction, personal information may be transferred as part of that deal.

c) Legal and safety

We may disclose personal information if we believe it is necessary to:

  • Comply with applicable laws, regulations, or legal processes
  • Respond to valid requests from public authorities
  • Protect our rights, property, or safety, or that of our users or the public

d) SMS

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8. International transfers

Some of our service providers or partners may store or process your personal information outside of Canada (for example, in the United States or the EU/UK). In those cases, your information may be subject to the laws of those jurisdictions.

We take reasonable steps to ensure that any such transfers comply with applicable privacy laws and that your information is protected with appropriate safeguards.

9. How we protect your information

We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, misuse, and unauthorized access.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we do aim to protect your information in a commercially reasonable way.

10. How long we keep information

We retain personal information only as long as necessary:

  • To fulfill the purposes described in this Policy
  • To comply with legal, accounting, or reporting obligations
  • To resolve disputes and enforce our agreements

When information is no longer needed, we will delete it or anonymize it where feasible.

11. Your rights and choices

Depending on your jurisdiction and applicable law, you may have the right to:

  • Access the personal information we hold about you
  • Correct or update inaccurate or incomplete information
  • Withdraw consent where we rely on your consent (for example, marketing communications)
  • Request deletion of your personal information, subject to legal/contractual obligations
  • Object to or restrict certain types of processing, where applicable

To exercise any of these rights, please contact us using the details in the Contact us section below. We may need to verify your identity before responding.

If you are in Canada and are not satisfied with our response, you may have the right to contact the Office of the Privacy Commissioner of Canada or your provincial privacy regulator.

12. Email marketing and communications

If you subscribe to our newsletter or marketing emails, we will use your email address to send you content and updates we think may be relevant. You can opt out at any time by clicking the “unsubscribe” link in the email or by contacting us.

We may still send you non-marketing communications relating to ongoing projects, proposals, or legal notices.

13. Third-party websites and links

Our website may contain links to third-party websites, services, or platforms (for example, Clutch, LinkedIn, or client sites). We are not responsible for the privacy practices or content of those third parties.

We encourage you to review the privacy policies of any third-party sites you visit.

14. Children’s privacy

Our website and services are not directed to children, and we do not knowingly collect personal information from individuals under the age of 16. If you believe a child has provided us with personal information, please contact us so we can delete it.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Material changes may be highlighted on our website or communicated directly where appropriate.

Your continued use of our website or services after any changes means you accept the updated Policy.

16. Contact us

If you have any questions, requests, or complaints about this Privacy Policy or how we handle personal information, please contact us at:

Lifted Solutions
Email: [email protected]
Mailing address: 917 McNair Circle, Milton ON, L9T 6Y6

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