Ongoing support + maintenance

Maintaining, updating and protecting your digital presence

Develop a feature roadmap, handle content updates, and ensure your website is secure and well-maintained. Reducing the hassle so you can focus on growing your business.

Experts by your side

A strong online presence doesn't stop at launch. We help your website grow with your business by mapping out feature roadmaps, rolling out updates, and making sure your digital presence is working for you and your business.

Behind the scenes, we focus on stability and protection. That means keeping your platform secure, optimized, and well-maintained.

Extension of your team

We take care of everything web and digital

Need support?

We make ongoing improvements a natural part of your digital presence. Whether it's publishing new content, adding functionality, or refining the customer experience, we focus on the updates that keep your site aligned with your business goals. It's about staying relevant and giving your audience reasons to keep engaging.

At the same time, we take care of the essentials in the background: updates, patches, and performance checks. So your platform stays dependable.

Ongoing support services:

  • Regular content updates
  • Ongoing support + consultation
  • Security monitoring & patches
  • Updating CMS, plugins + packages
  • Bug fixes + troubleshooting
  • Backups (onsite and offsite)
  • Performance optimization
  • Hosting, server maintenance, security + patching
Form follows function

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Got questions about our support services?

What’s included in your support and maintenance service?

Support and maintenance usually covers small content changes, bug fixes, plugin and dependency updates, backups, security patches, and general “keep the lights on” work for your site or application.

Depending on your setup, that can also include monitoring, uptime alerts, and light improvements to existing pages or flows. We’ll define what’s in-scope together so you know exactly what you’re getting each month.

Do you only support sites and apps you built?

No. We can step in on websites and applications that were built by other teams, as long as we can do a quick technical review first. That gives us a sense of the stack, code quality, and any obvious risks before we commit to supporting it.

How do support retainers work with Lifted?

Most clients choose a light monthly retainer that includes a set number of hours for updates, fixes, and small enhancements. You get priority access to our team and a predictable monthly cost.

We’ll agree on how those hours are used, how we communicate, and what happens if a bigger piece of work pops up.

What kinds of issues can you help with day to day?

Common requests include layout fixes, broken components, form issues, tracking problems, plugin/app conflicts, small content or design tweaks, and performance or speed concerns. Essentially, the things that annoy your team or block your users.

How quickly do you respond if something breaks or goes down?

For active support clients, we treat anything critical—site down, checkout or lead forms broken, major errors—as top priority. Our first step is always to stabilize things and get you back to a working state as quickly as possible.

From there, we’ll dig into the root cause and recommend how to prevent the same issue from repeating. We’ll also be clear about what’s considered “urgent” versus standard requests so expectations stay aligned on both sides.

Will you also help with small improvements, not just fixes?

Yes. Support isn’t just “break/fix.” We can use part of your hours for small UX tweaks, new sections, content updates, A/B test variants, or quality-of-life improvements your team has been wanting to make.

What does onboarding look like if we’re coming from another partner?

We’ll start with access, a quick technical audit, and a short call to understand your stack, current pain points, and any “do not touch” areas. From there, we’ll document key environments, workflows, and contacts so nothing lives only in someone’s head.

Once we’re set up, we’ll agree on communication channels, priorities for the first few weeks, and how we’ll handle emergencies vs. regular requests.

Let's Create Something Bold.

Let's Create Something Great.

Let's Create Something Engaging.

Let's Create Something Unforgettable.

Let's Create Something Unforgettable.

Let's Create Something Engaging.

Let's Create Something Great.

Let's Create Something Bold.

Let's Create Something Unforgettable.

Let's Create Something Engaging.

Let's Create Something Great.

Let's Create Something Bold.

What our clients say

Experience that speaks volumes

Review Star

I don't know where to start. I am not somebody that typically posts reviews; it is only in the event that the service is absolutely extraordinary that I will do so. Lifted Solutions has surpassed by expectations on many levels. Their degree of involvement and care is incredible. Lifted is dedicated to his clients and always goes the extra mile. I highly recommend Lifted Solutions if you are seeking website development services.

Review Star

I have the pleasure of working with Lifted on numerous web development projects, and I couldn't be happier with the results. The team at Lifted are true professionals and talented web developers.

Throughout the entire process, Lifted was responsive, communicative, and always willing to go the extra mile to ensure that all projects are completed to the highest standards. Their attention to detail and technical expertise are impressive, and they are able to take our ideas and turn them into a beautiful and functional websites that exceeded our expectations.

Working with Lifted is always a joy, and I would highly recommend them to anyone looking for a skilled and reliable web development company.

I look forward to working with you again in the future.

Review Star

Our team has leveraged the Lifted team on several occasions. If you are looking for a team of developers, designers, and app builders who listen, understand and execute very well then this is the team to go for. I like their personalized approach as they really did listen to all my needs and wants. Highly recommended and I look forward to continue to work with them.

Review Star

We are a charitable organization and we help people who are experiencing homelessness and living in poverty. Lifted Solutions donated their services and created an experiential component to our biggest fundraising event which helped us raise over $155k. Anshul and his team went above and beyond at all times to ensure the success of our event. We are very grateful and we couldn't have done it without them. Thank you.

Review Star

I have been using Lifted Solutions for my business for 2 years now. They were a referral and really lived up to my expectations! The Lifted team accommodated all of my website development and marketing needs. They proved to be extremely knowledgeable, creative and devoted to giving me the highest quality services at reasonable prices. Anshul made himself available to me on weekends, holidays, at nearly any time of day. He was very timely in his responses to all inquiries. Sam's knowledge of marketing and advertising strategy was remarkable. I have recommended both services to family and friends. I always got the sense that my needs were top priority. I always felt that I got an extremely good value for my money. Your projects couldn't be in better hands than it would be with Lifted Solutions.

Review Star

A colleague recommended us to look at Lifted Solutions to update our website, and was very pleased with the experience. From the initial meeting to the execution, everything was seamless and very professional. We have already received positive feedback from clients. Thank you to the fantastic team at Lifted Solutions.

Review Star

Anshul and his team have helped my company create an online presence to be proud of. He walked us through every step and has always been available to us whenever we need anything. Very professional team, we highly recommend them.